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Returns & Exchanges
We want you to feel like you're walking on clouds. If you aren't completely satisfied, we offer a 30-day return policy for all unworn items in their original packaging.
1
Initiate Return
Visit our online return portal and enter your order number and email address to start the process.
2
Print Label
Download and print your prepaid shipping label and secure it to the outside of your package.
3
Drop Off
Take your package to the nearest authorized carrier location or schedule a pickup.
4
Receive Refund
Once we receive and inspect your items, your refund will be processed back to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing